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To ensure the highest quality of our products, we document our clear awareness and sense of responsibility. This results in the following guiding principles, which we consistently apply across all processes:
Clear Quality Objectives and Measurable Criteria
We define clear quality objectives and measurable criteria to continuously monitor and evaluate the quality of our products, allowing us to make timely corrections when necessary.
Certifications and Audits
Through regular internal monitoring and staff involvement, we ensure that our processes, products, and services meet the highest quality standards and are continuously improved.
Promoting Quality Awareness Among All Employees
We actively promote quality awareness at all levels of our company. Every employee is responsible for complying with our quality standards and is encouraged to identify and implement potential improvements on their own initiative. With the internal ME-WIKI, our MEHLER app, and the cross-departmental ERP system, we ensure that all employees have access to all relevant documents at all times and that changes are communicated in real time.
Open Error Culture and Willingness to Learn
We see mistakes as opportunities for learning. Our open and transparent error culture enables us to quickly identify problems, resolve them efficiently, and implement preventive measures to avoid future errors.
Feedback and Customer Input
Customer feedback provides valuable insights for improving our performance. We analyze feedback systematically, derive targeted quality improvement measures, and respond flexibly to customer needs.
Responsibility to the Environment and Society
For us, quality also means actively fulfilling our social and environmental responsibilities. We are committed to environmentally friendly production processes, the responsible use of resources, and sustainable practices – combining long-term quality assurance with societal responsibility.
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Our Quality Management System (QMS) is designed to cover all necessary processes required to plan, implement, and continuously improve our products and services in the desired quality. The aim is not only to meet customer requirements but also to ensure that our internal procedures are efficient, safe, and transparent.
We have identified and documented all essential processes, organized them by department, and clearly described their interactions. In doing so, we place particular emphasis on:
Defining clear objectives and responsibilities
Establishing workflows and interfaces
Controlling processes through appropriate performance indicators
Continuously evaluating and improving our processes
Our goal is not merely to document our processes, but to actively live and continuously develop them. Feedback from day-to-day operations, internal audits, complaint analyses, and improvement suggestions regularly help us identify potential for optimization.
Our quality policy reflects our core values: we aim to deliver high-quality products and services that meet our customers’ requirements – reliably, safely, on time, and in full compliance with relevant standards. For us, quality is not an additional task; it is part of our identity. We view quality as a shared objective across the entire organization. Every employee contributes to overall quality – regardless of department or function. To foster this mindset, we make our quality policy accessible, understandable, and tangible for all employees. It is reviewed regularly and adjusted as needed to ensure it remains aligned with the company’s strategic direction and continued success. Our quality policy is available to both internal and external stakeholders and serves as the foundation for our quality objectives, our thinking, and our actions.
Resources
To consistently achieve our ambitious quality assurance goals and to implement our sustainable, efficient, and successful corporate strategy in the long term, we ensure the appropriate and reliable provision of all necessary resources.
Our company has clear and transparent structures in place regarding authorities, responsibilities, and accountabilities. All employees are aware of their roles within the processes and understand the specific requirements associated with them. By clearly assigning responsibilities, we achieve high efficiency and quality across all operations.
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The MEHLER Standard
Our products are characterized by their outstanding quality, which we have been successfully guaranteeing for decades. This commitment to quality is a core element of our company’s unique selling proposition (USP). For this reason, we manufacture all of our enclosures entirely in Austria—something we are particularly proud of.
Customer feedback regularly confirms that this uncompromising focus on quality plays a decisive role in the purchasing decision. Our value proposition is further strengthened by exceptional flexibility, short response times, and fast production throughput.
To sustainably maintain this agile and customer-oriented business model, our quality management system must meet equally high standards. Our high level of vertical integration and product diversity significantly increases the complexity of quality control. At the same time, short throughput times require efficient and time-sensitive execution of quality checks. Our quality management must therefore strike a precise balance between accuracy and speed to ensure that our standards are consistently upheld – even under demanding conditions.
Our Quality Standards at a Glance
Our certifications stand for tested quality and demonstrate that we meet the highest standards while continuously improving – for your safety.
See our certificates